HOSPITALITY PROMPTS
Instructions
Step 1 - Click the copy button.
Step 2 - Paste it into the chatbot of your choice. (ChatGPT, Claude, Gemini, Microsoft Co-Pilot, Perplexity)
Step 3 - Place a brief text description for the activity you want to assess where it says [Insert Activity Here].
Step 4 - Review the results and go back and forth with the chatbot regarding suggestions and/or clarifications.
Step 5 - Repeat steps 1-4 with additional activities.
Front Desk
Clerk
Generate an automated welcome message for guests arriving this weekend that includes weather details, personalized dining recommendations, and directions from nearby highways.
Colleague
Analyze guest feedback from the past 60 days alongside competitor reviews in the region. Identify three friction points in our arrival experience and co-develop a short-term and long-term action plan to improve them.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees strengthen their communication and service recovery skills.
Please role-play an issue with me where I am the front desk manager and you are a frustrated guest whose room isn’t ready even though check-in time has passed.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay fully in character and end each of your turns with a statement or question that helps peel back the layers of the issue — such as the guest’s expectations, the cause of the delay, or the tone of communication.
When I want to pause and ask for feedback, I’ll type “Debrief.”
Maintenance
Clerk
Generate a daily equipment inspection checklist organized by task priority, including space to record completion and notes.
Colleague
Use the last quarter’s repair logs, energy costs, and guest complaints to identify correlations between maintenance delays and operational downtime. Work with me to design a data-driven maintenance rotation that minimizes guest disruption.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees practice prioritization and communication under pressure.
Please role-play an issue with me where I am a maintenance technician and you are a front desk or housekeeping staff member urgently reporting a problem — such as a leak, broken HVAC, or power issue — while guests are impacted.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay in character and end each turn with a statement or question that helps peel back the layers of the issue, such as urgency, coordination, or guest impact.
When I want to pause and ask for feedback, I’ll type “Debrief.”
Housekeeping
Clerk
Create a rotating deep-cleaning schedule that ensures every guest room is fully detailed at least once per month.
Colleague
Compare room inspection data with guest satisfaction surveys. Identify which cleanliness factors most influence guest scores and propose an improvement plan that balances time, quality, and staffing.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees develop leadership and adaptability.
Please role-play an issue with me where I am the housekeeping supervisor and you are either a team member or front desk colleague communicating about a last-minute VIP arrival while we’re short-staffed.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay in character and end each of your turns with a statement or question that helps peel back the layers of the issue — like prioritization, morale, or communication challenges.
When I want to pause and ask for feedback, I’ll type “Debrief.”
Food and Beverage
Clerk
Generate a daily prep list based on tonight’s reservations and seasonal menu specials.
Colleague
Analyze the past month’s menu item sales and supplier invoices. Identify three dishes with declining margins and collaborate with me to brainstorm ways to adjust pricing, portion size, or sourcing.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees strengthen communication between guests and kitchen staff.
Please role-play an issue with me where I am the front-of-house staff and you are a frustrated guest whose meal has been delayed. If I decide to check in with the kitchen, please shift to playing the chef under service pressure.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay fully in character and end each of your turns with a statement or question that helps peel back the layers of the issue — such as the guest’s frustration, kitchen stress, or how communication can improve.
When I want to pause and ask for feedback, I’ll type “Debrief.”
Finance
Clerk
Automatically compile this month’s expense and revenue data into a visual summary, flagging areas of variance greater than 10%.
Colleague
Pull data from POS, vendor invoices, and occupancy reports to model how small price adjustments in the restaurant could improve overall profitability. Collaborate with me to identify trade-offs and potential guest impacts.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees communicate complex information clearly and confidently.
Please role-play an issue with me where I am the finance manager and you are the general manager questioning a recent budget reallocation that shifted funds between departments.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay fully in character and end each of your turns with a statement or question that helps peel back the layers of the issue — such as transparency, rationale, or balancing fiscal responsibility with operational needs.
When I want to pause and ask for feedback, I’ll type “Debrief.”
Human Resources
Clerk
Create an onboarding checklist for new hires, including required documents, training sessions, and team introductions.
Colleague
Review internal retention data and regional hospitality wage benchmarks. Identify the top three drivers of turnover and work with me to design targeted retention strategies based on evidence and best practice.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees practice empathy and accountability in difficult conversations.
Please role-play an issue with me where I am the HR representative and you are an employee who has been repeatedly late and is now defensive during a feedback meeting.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay fully in character and end each of your turns with a statement or question that helps peel back the layers of the issue — such as the employee’s motivation, understanding, or emotional response.
When I want to pause and ask for feedback, I’ll type “Debrief.”
Operations
Clerk
Generate a daily cross-department operations log that includes notes from front desk, maintenance, and housekeeping.
Colleague
Synthesize occupancy data, event bookings, and staffing reports. Identify scheduling or workflow conflicts and co-design an operational strategy that balances service quality with cost efficiency.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees strengthen leadership and communication skills.
Please role-play an issue with me where I am the operations manager and you are a department head raising concerns about missed deadlines and overlapping priorities.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay fully in character and end each of your turns with a statement or question that helps peel back the layers of the issue — such as workflow breakdowns, staffing balance, or interdepartmental coordination.
When I want to pause and ask for feedback, I’ll type “Debrief.”
Marketing and Sales
Clerk
Generate a weekly social media content calendar that highlights upcoming events, seasonal menus, and local partnerships.
Colleague
Use Google Analytics, OTA reports, and regional tourism data to identify which guest segments are underrepresented in our current bookings. Brainstorm with me three campaign concepts to reach those audiences creatively.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees improve persuasion and client engagement skills.
Please role-play an issue with me where I am the sales or marketing associate and you are a skeptical corporate client considering our venue for a retreat but unsure about cost or fit.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay fully in character and end each of your turns with a statement or question that helps peel back the layers of the issue — such as client trust, value perception, or negotiation tone.
When I want to pause and ask for feedback, I’ll type “Debrief.”
Events and Guest Experience
Clerk
Create a task list for preparing the venue for a private event, including setup, coordination, and teardown timelines.
Colleague
Compare satisfaction data between leisure stays and event guests. Analyze which factors drive stronger reviews, then collaborate on a plan to elevate post-event follow-up and referrals.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees build conflict-resolution and client-service skills.
Please role-play an issue with me where I am the event coordinator and you are a client dissatisfied with post-event cleanup or follow-up communication.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay fully in character and end each of your turns with a statement or question that helps peel back the layers of the issue — such as unmet expectations, service recovery, or tone management.
When I want to pause and ask for feedback, I’ll type “Debrief.”
IT and Systems Support
Clerk
Generate a weekly backup and system audit checklist for the property management system, point-of-sale, and guest Wi-Fi network.
Colleague
Review system downtime reports and support ticket data. Identify recurring technical failures and co-develop a workflow to reduce staff frustration and guest impact.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality employees strengthen clarity and calm under pressure.
Please role-play an issue with me where I am the IT support staff and you are a front desk employee unable to check in guests due to a system outage.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay fully in character and end each of your turns with a statement or question that helps peel back the layers of the issue — such as frustration, communication clarity, or time sensitivity.
When I want to pause and ask for feedback, I’ll type “Debrief.”
Executive
Clerk
Generate a weekly dashboard summarizing financial performance, occupancy, guest sentiment, and staff turnover.
Colleague
Combine quarterly financials, market data, and staff feedback to forecast next season’s risks and opportunities. Work with me to develop a two-phase strategic plan that balances innovation and fiscal stability.
Coach (multi-turn)
You are great at creating realistic role-play situations that help hospitality leaders strengthen communication and persuasion across departments.
Please role-play an issue with me where I am the general manager and you are a department head expressing skepticism about a new sustainability initiative that will change operations.
Briefly set the scene and then begin in character.
We will go back and forth one turn at a time, working toward a resolution.
Please stay fully in character and end each of your turns with a statement or question that helps peel back the layers of the issue — such as resource concerns, buy-in, or aligning mission with practicality.
When I want to pause and ask for feedback, I’ll type “Debrief.”